Reservation Confirmation

All reservations must be confirmed by email from Autoclub with a unique confirmation number.

Autoclub Car Rentals prices Include

• Unlimited Kilometers
• Collision Damage Waiver-Third Party Liability-Personal Accident Insurance
• Basic Full insurance 
• 3 Drivers on the contract
• 24 Hour road Assistance
• Free Cancellation 
• Free Baby Seats and Boosters
• Road Map Of Crete
• All taxes

• Basic Full insurance - Collision Damage Waiver with excess is included and consist of:
  
  • Collision damage waiver (C.D.W.) with excess 450 euro for A , B, C group and 600 euro for all other groups.
  • Deposit is not required, No amount is pre-held by cash or credit card. 
  • Full cover for Fire - Theft
  • Personal accident insurance 12.000 euro
• Damage to Third Parties, 1.000.000€ per person.
• Third Party Property Damage, 1.000.000€ per accident.
• Personal Accident Insurance (PAI), 12.000€.
• Damage caused by an uninsured vehicle, 30.000€.
• Legal Protection, 15.000€.

Premium Full insurance ( P.F.I )  includes all Basic Full Insurance provisions additional is with no excess and is available upon request. You can add it to your request or ask for it upon arrival.

 Premium Full Insurance ( P.F.I ) with no excess is available for more than 5 days rental and the cost depends on car size, period and length of rental.

Tires and car underside are not covered by any insurance. Lost key is not covered by P.F.I

Insurance is not valid under the following circumstances:

• Accident due to drug or alcohol consumption of the driver or is generally considered as being unfit to drive.
• Use of the vehicle from another driver who is not mentioned on the contract.
• Use of the vehicle on dates other than those stated on your contract.
• If the vehicle leaves the island of Crete without written permission from Autoclub.
• If the vehicle has been used for any illegal purpose.
• Use of the wrong type of fuel.
• If the company has not been immediately informed of any damage or accident.
• To tow other cars or trailers
• To carry more persons than it is licensed for
• Drive the car on non ashpalt paved roads ( off road )
• lost key 

Fuel Policy

 1.Return as Collected
The vehicle must be returned with the same fuel level you received it. Unused fuel is not refundable. Vehicles delivered during the night (out of office hours), have at least half tank of petrol filled.This will be enough to drive you anywhere in the island.

 2. Collect Full & Return Empty
The client has to pay locally for the initial tank of fuel. The car should then be returned with the tank as empty as possible, since there is no refund for unused fuel.

Traffic fines

Clients are responsible for all tickets regarding traffic violations as well as any associated administration costs.

Driver Age & Requirements

• For vehicle groups A, B and C the minimum age is 25.
• For vehicle groups D,E,F,H  the minimum required age is 25.
• For cabrio, SUV 4x4 and minibuses the minimum age is 27.
• Drivers must have held a full license for a minimum of 3 years.
• All driving licenses which have been issued within the EU will be accepted.
• For EU citizens and all National driving licenses in Roman Alphabet will be accepted.
• For customers who are from a country out of the EU and out of countries that haven't signed the International Convention of Vienna 1968 an International Driving Permit ( IDP ) is required
• All clients must carry their physical driver's licence with them. Pictures or copies of the driver's licence are not accepted by the greek low. 

Vehicle Model and Category

Under certain conditions Autoclub may be unable to deliver the model which you have chosen. In this case, a similar option will be provided by Autoclub with the same vehicle category or upgraded to a higher category at no extra  charge

Heraklion airport/port/city fee

Additional charges may apply for delivery/collection at a Hotel/villa or any city center of Crete. The fee depends on the group of car and the requested rental period.

Payment Policy 

We accept Cash, Bank Deposits and the following credit or debit cards are accepted: Visa & MasterCard.

Deposit Requirements

There are no deposit requirements. Book Now, pay on arrival.

Emergency 24/7 Number

In case you encounter any problems please inform us as as soon as possible at 0030 2825032382 or you can call Kostas at +30 697 4774201.

Personal data - Details

To ensure the safety of your personal details we have taken all the necessary measures of encryption and secure connection website. After you submit your details in our website we protect and respect your personal data by keeping them safe in a secure central system. Your personal data will not be notified to any other person or company for commercial purposes. We reserve the right to use the email addresses of the users for sending information and offer notifications and the users reserve the right to remove their email addresses from the newsletter's list.